Chattanooga Nursing Home Neglect Lawyer

Male: Now, Legal Brief with Bree featuring Jim Higgins with answers and advice on legal matters.

Female: Joining me today to talk about nursing home neglect is Attorney Jim Higgins from The Higgins Law Firm. Jim, thank you so much for being here and talking about this kind of what can be a sensitive topic.

Jim Higgins: Sure.

Female: Talk to me a little bit about some of the neglect cases that you have seen recently in your firm.

Jim Higgins: You know, we just recently settled one that I think is unfortunately kind of typical in some of the cases we have. It was a family whose mom was in a home and they weren’t able to get to see her for a little bit and when they did come back, she had – was malnourished, dehydration, she had gotten in such bad shape from neglect that they just couldn’t bring her back. And that was real hard case.

When we got it in, you know, the nursing home said, “Well, she is just getting older,” but we were able to get all the records, have our experts review it, and when they did that, we found out that she wasn’t getting that basic care, she wasn’t getting water and fed and kept clean.

And when we talked to some of the people who work there, they said, “Hey, we just couldn’t, there weren’t enough people at this home to take care of everybody,” which understaffing is something we see a lot of in these cases.

Female: Sure.

Jim Higgins: So unfortunately, you know, great homes and bad homes but that is something we see in a lot of homes that I think give subpar care.

Female: Sure. If you have a loved one and you may be thinking, “Hey, something is going on here, I’m not sure if they’re getting the proper care,” take us through the steps.

Jim Higgins: The first thing you do, you know, you don’t necessarily need to call us, just talk to the administrator, talk to the director of nursing, let them know of all, let them know your concerns.

A lot of times that will do it. You know, be a part of that person’s life and care there, and if it’s not, it was gotten beyond that then call us and we can either, you know, help on the case that needs to be filed or direct them to the right department to get some help.

Female: And I think it’s definitely important to just reiterate there are some excellent homes out there but I guess, like you mentioned, just being the advocate for that loved one is so very important.

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